How to help a hurting friend

I have a close friend of mine who is hurting. Really hurting.  In fact, I seem to have several friends that are struggling on different levels.  Some are struggling physically with an ailment or a disease.  Many are struggling financially.  Most are struggling emotionally.   When times are hard, people are hurting.

When I think about someone who understands how painful life can be, I think of the biblical character named Job.   In the book that bears his name, we are told that Job was the “greatest of all the men of the east.”   He is married with ten children, extremely wealthy and described as “blameless, upright, fearing God and turning away from evil.”   By all accounts, Job is a good man living a blessed life.   That is, until the sixth verse of chapter one when everything changes.

God initiated a conversation with Satan about Job and his many unique attributes, mentioned above.  Satan, being the accuser he is, argued that the only reason Job was “good” was because God was blessing him.  Take away the blessings (wealth & health) and Job would cease to be good.  To prove him wrong, God allows Satan to do whatever he wants to His servant, Job so long as he spares Job’s life.   What happens next is truly unbelievable.   Within a matter of minutes, Satan orchestrates four “freak accidents” that end up taking the lives of all his children and causing him to go bankrupt overnight.   To make matters worse, Satan eventually afflicts Job with painful boils all over his body, “from the sole of his foot to the crown of his head.”  To relieve the suffering, Job “took a potsherd (broken piece of pottery) to scrape himself while he was sitting among the ashes.”  

Job went from being the greatest man in all the east to being the most miserable – in less than an hour.   On our worst day, none of us have ever had to endure such tragedy and painEven Job’s wife encouraged him to “curse God and die.”   Nice comforting words from someone who is supposed to be your closest earthly friend. 

Job is now alone.   All his children are dead.  All their homes are destroyed.  All his livestock (and therefore his business) are gone.  He no longer has the support of his wife.  As a sign of mourning, he tore his robe, shaved his head and is now sitting in a pile of ashes.  And if that is not enough – he is in excruciating pain trying to deal with bloody, open wounds on his entire body.    Imagine the physical and emotional pain.  Imagine the loss!  Job is unaware that all of this is occurring because of an invisible divine dialogue.   All Job knows is he is hurting and struggling for hope.  Even in the midst of this, Job does not lose his faith in God.

Enter Job’s three friends; Eliphaz, Bildad & Zophar.  What these three men do is leave an example for us of what to do (chapter 2) and what not to do (chapters 4 to 37) when someone is hurting.   The passage is in italics.  The lessons are in bold.

Oil painting by Ilya Yefimovich-Repin – 1869

Job 2:11 – “When Job’s three friends, Eliphaz the Temanite, Bildad the Shuhite and Zophar the Naamathite, heard about all the troubles that had come upon him, they set out from their homes and met together by agreement to go and sympathize with him and comfort him.”

Lesson #1: The friends went to Job as soon as they heard he was hurting.  Do you do that?  Job’s friends did not wait for Job to be in a position to call for help.  Oftentimes, the people who are hurting can’t reach out for help.  The pain is too deep and the wounds are too sensitive.  They need for us to come to them.  Job’s friends went to Job.  Are you THAT kind of friend? 

Lesson #2: Their initial goal was sympathy and comfort, not advice.  Job did not need advice.  He did not need a sermon.  He did not need anyone to tell him why they thought God was allowing this.  He simply needed someone to be with him during his darkest hour offering silent support.  When his friends opened their mouth (chapters 4 to 37), Job lost his comfort and wavered in his faith.

Job 2:12 – “When they saw him from a distance, they could hardly recognize him; they began to weep aloud, and they tore their robes and sprinkled dust on their heads.”

Lesson #3: Job’s friends did not lose their kids.  His friends did not lose their jobs.  They were not in physical torment.   And yet, they joined Job in his suffering and communicated their solidarity with him.  If Job’s heart was breaking, so was theirs.   How well do you identify with the suffering of your friends – even if you have never experienced what they are going through?  Romans 12:15 says to “rejoice with those who rejoice and weep with those who weep.”  The goal is to be compassionate and empathetic, regardless of someone’s situation.  Are you THAT kind of friend?

Job 2:13 – “Then they sat on the ground with him for seven days and seven nights.   No one said a word to him, because they saw how great his suffering was.”

Lesson #4: Job’s friends got on Job’s level and stayed with him for as long as they could.  The lesson is not where we physically sit.  The lesson is not staying for a week after each tragedy.  The principle is getting on the same level as your hurting friend and seeing them through the pain completely.   Throughout the Bible, the number seven is a number of completion.  It’s not the seven days that is important, it’s the fact that Job’s friends were communicating – “We are here for the long haul, Job.  We are here for you – regardless of how long this takes.”  Anyone can offer initial support.  Anyone can send a card or give a few bucks to assist.  But are you the “I will sit with you until your pain is relieved” type of friend?  When lives fall apart, it can get real messy.  It’s not easy loving a hurting friend.  Are you THAT kind of friend?

An update and a word of thanks…

(Three years ago, my world came crashing down.  In a matter of months, I lost virtually everything dear to me.  In those early days, there were only three things that kept me going; my faith in Christ, my family and a few close friends.  Though I had hundreds of friends, only a handful took the initiative to come to me, cry with me, “tear their robes” and stay until the situation improved.  A special thank you to my family and the following friends: Mike, Brady, Brian, Jonathan, Ken, Wendy, David & Ginger, Dawson & Kasey.  Without you, I would not have made it off my ash-heap.)


About Rod Arters

As a former youth worker, business owner, school teacher, coach and inmate, Rod has the unique ability to relate to almost anyone in whatever situation they are in. His thought-provoking blog about life, mistakes, faith, hope & grace has been read in over 175 countries. A popular writer & speaker, Rod draws from his deep well of biblical knowledge and personal pain to encourage others along the broken journey to wholeness. He hosts an invitation-only private Facebook group for men (called Brother's Keeper) and enjoys helping others find Hope in the midst of their painful situations. He currently resides in Charlotte, NC.
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7 Responses to How to help a hurting friend

  1. Deb Scarfo says:

    I strive to be that kind of friend every day, because I know first-hand how important that kind of friend can be to someone going through their own hellish “ash-heep”. I too, have been there, more than once I hate to say—my life at its lowest and loneliest I could ever imagine it to be. And I was shocked by the magnitude of friends who stepped forward to help by “just hurting with me”. But I was also just as shocked by the number of “friends” who “ran at my first sign of pain”, people whom I’ve now chosen to no longer be in my life.

    I am so very sorry to hear that you have endured such pain in your life, too, Rod. But the one thing I struggle the most with is, why? Why, if there was/is such a loving God, would he allow Satan to perform such a horrible act to Job? Why would he allow him to endure such heartache?

    I’ve struggled with that dilemma most of my life, struggled with the meaning behind my circumstances. Yet, I guess now, in my “mature” years, I can honestly see a reason behind my strife, can honestly admit to myself that I would not be the person I am today, had it not have been for all that pain. Sounds so cliche, but I finally, really and truly LIKE myself now, and who I am, how I live, who I dream and desire to be, and the people I choose to surround myself with. So, I guess I’ve answered my own question, haven’t I? 🙂 But there still are those days that question my “ashes”. I think we all do, from time to time, no matter who we are.

    Thank you for sharing on such a personal level, Rod. Wonderful, inspirational post! And I think I just made a post myself, by rambling on and on! lol

    • Rod Arters says:

      Deb, thank you for your post (lol) and for answering your own question. That saves me a lot of time. 🙂 If only others could be so helpful. lol.

      It may be impossible to know (fully) why God allows such pain in our lives… just a couple quick thoughts:

      1) Pain was not His original plan. He created things perfect, we messed it up and introduced things He never intended for us to experience.

      2) Pain/suffering enhances pleasure/peace. I don’t mean this in a sick, sadistic way. But how can we truly appreciate a healthy body if we didn’t have a sick one to compare it to? How can we truly appreciate a nice day or great weather, if we didn’t have the nasty rain to contrast it? Rich/poor. Strong/weak. Blind/See. Deaf/hear. Good/bad. Lost/found. We can only fully appreciate the one when we have experienced the other.

      3) Pain points to a problem. God, ultimately, is the solution. Some pain can be resolved in this life. All pain will be absent in the next, for those who are in His family.

      The thing I like about the Job story is that sometimes, what we go through has nothing to with us. We are so self centered sometimes. Apparently (as in the case of Job), God was using mankind to teach satan a lesson. You have to know that the entire angelic host were on the edge of their seats watching how Job would respond to the unfolding events.

      I appreciate you responding to my blogs. It is great to know someone is reading them. 🙂

      • Deb Scarfo says:

        Well, I totally agree and appreciation your thoughts, Rod, especially in #2 above! That is so true! But, I think we as humans, for some reason, cannot seem to stay in that state of appreciation for long. At least that’s what I find in most people and situations (even me – gasp! – at times). lol
        And your comment of God using Job to teach Satan a lesson totally gave me pause! Would have never thought of that!
        I agree, that we are a very self-centered race, it’s how we are wired, I think. But still, I do struggle often with the whole “why” thing often….especially in extremey tragic circumstances that just don’t and never will make sense to me, you know? I tend to be logical, and want to see the rhyme and reason for everything. But, again, I’m not quite where you are, in the Christian sense. However, your blog is opening that up for me a bit, so thank you!
        So it’s that, and that fact that your posts are always humerous, inspirational, thought-provoking and honest, is why I read your blog! My favorite combo! 🙂 Plus, I know how much the “like” icon means to you, and making people smile make me happy! 🙂

  2. Steve H says:

    What gives me confidence in the “tests” of life is understanding what the word “test” really means. The word “test” in the Bible used when God tested Job or Abraham is the same word also used to describe a sword maker, for example, testing his swords. He is proving that the sword will do what it was made to do. This shows me God has great confidence in us to get through the tests of life and not just sitting up there wondering if we will mess up or not… although I tend to need sharpening once in awhile! My 2 cents.

  3. Steve H says:

    Is it wrong to give my own comment a thumbs up rating?

  4. Pingback: Mr. Restoration | The Official blog of Rod Arters

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